AI that talks to your customers.
You stay in control.
Vaelto drafts a reply to every WhatsApp, Telegram and Instagram message in seconds. Your team approves, edits, or lets it send automatically — so no customer waits, and nothing goes out without your say.
14-day free trial · No credit card required.
Sofía R.
WhatsApp · just now
Hi Sofía! Yes, we have the North Room free tomorrow from 2:00 PM to 5:00 PM — capacity for 6 people, screen and coffee included. Shall I book it for you?
Trusted by modern teams
- NORTHWIND
- ACME
- LUMEN
- OASIS CO.
- FIELDWORK
Fast replies used to mean expanding your staff.
Your customers ping you on WhatsApp at all hours. Missing one costs you the booking.
Messages get missed
Threads pile up across phones and shifts. The slow ones quietly become lost revenue.
Replies take too long
Even good answers feel bad when they arrive an hour later. People go elsewhere.
Answers go off-brand
Different teammates, different tone, different facts. Your customer notices.
Vaelto drafts every reply for you in seconds — grounded in your knowledge base, in the customer's language — and your team stays the final word.
Features
Everything your team needs to reply fast — and stay in control.
Human-in-the-loop
Approve or edit every AI reply before it's sent. Or auto-send after a delay you set.
Learns from your corrections
Fix the agent's reply once, and it answers that way from then on. Operator corrections flow straight into the knowledge base — no retraining, no waiting.
WhatsApp, Telegram & Instagram
Meet customers where they already chat. One inbox for your team.
Speaks their language
The AI replies in the customer's language, 24/7.
Reads images & documents
Understands photos, IDs, invoices and PDFs customers send.
Knowledge base & FAQ
The agent answers from your own info, kept up to date in a few clicks.
Contacts & insights
Lightweight CRM, customer statuses that shape tone, delivery & read receipts, CSV export.
Reach out first
Don't wait for customers to message you. Vaelto lets you message clients first on WhatsApp and Telegram — reminders, follow-ups, win-backs — straight from a contact.
A sales agent, not just support
Set up your agent to sell — qualify the need, suggest the right option, and guide to a booking or payment, gently and in your tone. You approve every reply.
How it works
Live in minutes. Replying in seconds.
- 1
Connect
Plug in WhatsApp, Telegram or Instagram in minutes. No code, no carrier dance.
- 2
Vaelto drafts
Every incoming message gets an AI draft grounded in your knowledge base.
- 3
You approve, edit, or auto-send
Customers get fast, on-brand answers. You decide how much rope the AI gets.
For developers & partners
Build on Vaelto. Grow with Vaelto.
Bring your own AI agent
Vaelto is an open platform. Plug in your own AI agent — or the model you already use — through our API and SDK. You own the intelligence; Vaelto handles the last mile: channels, the operator approval queue, editing, auto-send timers, delivery receipts and webhooks.
- REST API & webhooks — a simple inbound + callback contract to send and receive messages.
- Python SDK — messages, attachments, delivery status, human-in-the-loop.
- Bring your own agent — connect any model, or build one with OpenAI Agent Builder.
from vaelto import Vaelto
vaelto = Vaelto(api_key="...")
# Push a customer message in; Vaelto drafts a reply,
# your operator approves it or it auto-sends.
vaelto.send_message_from_human(
chat_id="34600111222",
content="Hi! Any desks free today?",
source="whatsapp",
)Partner program
Bring us clients or embed Vaelto into your own projects — and earn rewards.
- Revenue share for every client you bring.
- Referral payouts for each connection.
- Free Vaelto access for your agency.
- Priority support and onboarding help.
- Co-marketing and a spot in our partner directory.
Approve, edit, or let it fly.
Every draft lands with one tap to send or edit. Set an auto-send delay per channel or per customer status. Two green checks confirm it's delivered.
- One-tap approve
- Inline edit before send
- Per-status auto-send delays
Of course! We can offer 2pm checkout tomorrow at no charge. Want me to add it?
Understands what customers actually send.
Photos of a broken faucet. A driver's license. A multi-page PDF invoice. Vaelto reads them and drafts a reply with the right context — no manual triage.
- Images & screenshots
- IDs & receipts
- Multi-page PDFs
Customer sent
leaking_sink.jpg · 2.1 MB
Thanks — that looks like a P-trap leak. A technician can be there between 4–6pm today, no charge. Confirm?
Your knowledge, kept fresh.
Drop in pricing, hours, policies, FAQs. Edit one paragraph and every future reply uses it. No retraining, no waiting.
- Plain-language editor
- Instant updates
- Source citations on every draft
Knowledge base
Synced- Opening hoursMon–Fri 8:00–20:00 · Sat 10:00–16:00
- Day pass pricing€19 / day · €79 / week
- Pet policySmall pets welcome in lounge area only
- CancellationsFree up to 24h before
Connect your WhatsApp in 5 minutes — no API
Use your existing WhatsApp number — no official API, no number migration. Keep calling and chatting from your phone exactly as before; Vaelto just adds AI and your team on top. Powered by our partner Wazzup.
Keep your number
No new number, no porting. Your number stays yours.
Keep calling from it
Your phone works as usual: calls, voice notes, everything.
Ready in 5 minutes
Install and go. No developers, no Meta Business verification.
Every channel
WhatsApp, Telegram, Instagram and Viber in one inbox (WhatsApp Business API also supported).
Per connected channel / month, billed annually −20%
START
- 50 conversations / mo
- Start chats first
INBOX
- 500 conversations / mo
- Reply to incoming chats
PRO
- 500 conversations / mo
- Start chats + group chats
Channel plans are billed per connected channel and powered by Wazzup. Your Vaelto plan covers the AI + team features.
Pricing
Simple pricing. 14-day free trial on every plan.
Starter
For solo operators getting their first hours back.
- 1 channel (WhatsApp, Telegram or Instagram)
- 1 seat
- Up to 500 conversations / mo
- Human-in-the-loop approvals
- Knowledge base & FAQ
Growth
For teams who live in the inbox.
- WhatsApp + Telegram + Instagram
- 3 seats included
- 2,000 conversations / mo
- Vision: images & PDFs
- Contacts, analytics & CSV export
Scale
High-volume teams with onboarding and SLAs.
- Unlimited channels & seats
- Custom conversation volume
- Priority support & SLA
- Guided onboarding
- Security review on request
«We went from answering messages between meetings to having every customer replied to in under a minute — and we still sound like us. Vaelto cut our reply time by 92%.»
Marta Köhler
Operations Lead · Atrium Coworking
FAQ
Questions, answered.
Answer every customer in seconds — without losing control.
Start your 14-day free trial. No credit card. Be live before lunch.
